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Programmes for Customer Experience Metrics

Three clear pathways — Certificate, Advanced Certificate and Diploma — priced transparently in GBP with instant enrolment.

Choose your pathway in Guest Experience Design

Every pathway includes online modules, assessment and a shareable OnlineUni certificate. Pick the depth that matches your goals.

Most popular start
Certificate · 3 modules

Certificate in Guest Experience Design

£79 GBP

Build a solid professional foundation in Guest Experience Design with a focused 3-module certificate.

  • 3 focused modules
  • Online assessment
  • Shareable certificate
  • 1 month access included
★★★★★ 4.7 · 1,902 reviews
Best for specialists
Advanced · 7 modules

Advanced Certificate in Service Blueprinting and Journey Mapping

£149 GBP

Go deeper with a 7-module Advanced Certificate in Service Blueprinting and Journey Mapping — practical frameworks employers recognise.

  • 7 advanced modules
  • Career-ready depth
  • LinkedIn-ready credential
  • Included with TilGlobal One
★★★★★ 4.8 · 1,445 reviews
Maximum value
Master · 25 modules

Diploma in Guest Experience Design: Journey Architecture, Service Leadership & Innovation

£299 GBP

Bundle value £447 · You save £148

A combined Master pathway covering three Advanced Certificate programmes in the Guest Experience Design field.

Includes the learning of:
  • Advanced Certificate in Service Blueprinting and Journey Mapping
  • Advanced Certificate in Emotional Intelligence and Host Leadership
  • Advanced Certificate in Hospitality Technology and Data Analytics
  • 25 modules
  • 3 Advanced programmes in one
  • Board-ready mastery
  • Save £148 vs buying separately
★★★★★ 4.9 · 1,396 reviews

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