Fox News · 15 Sep, 22:53 · Artificial Intelligence briefing

AI has been on the ‘wrong side’ of consumer tastes, Axios co-founder says

Axios co-founder Jim VandeHei argues that artificial intelligence has frequently misaligned with consumer preferences, suggesting technology often prioritises efficiency over human-centric value.

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The briefing

The story
in brief.

What happened, who it affects, and why it landed on our intelligence desk — in plain English, sixty seconds or less.

Axios co-founder Jim VandeHei argues that artificial intelligence has frequently misaligned with consumer preferences, suggesting technology often prioritises efficiency over human-centric value. This critique highlights a growing disconnect between rapid AI deployment and actual user satisfaction. The commentary underscores that while AI capabilities expand, their application must address genuine consumer needs rather than imposing technological solutions where they are unwelcome. Professionals should note this shift towards user experience and ethical implementation, as market demand increasingly favours tools that enhance rather than disrupt personal interactions.

Employer demand for AI Strategy skills — indexed growth since 2019
Indicative index of skill mentions in professional job postings for the field this story moves (2019 = 1)

Your move

What this means
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You must pivot from purely technical proficiency to strategic empathy. As AI struggles to win consumer trust, roles bridging technology and human behaviour gain significant value. Focus on understanding user psychology and ethical design principles. Develop skills in product management and customer experience to ensure AI solutions solve real problems. Prioritise courses in consumer psychology and strategic marketing to align tech with market demands. Avoid becoming obsolete by specialising only in coding; instead, position yourself as a translator between algorithmic potential and human preference. This shift ensures you remain relevant as industries correct their AI course.

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Indicative salary uplift in the fields matched to this story
Indicative ranges from published continuing-education salary studies, by field — each field is a recommended course below

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