ESPN · 14 Sep, 22:18 · Technology briefing

Burley: VAR issues caused by incompetent humans, not technology

Former Premier League referee Mike Burley contends that recent Video Assistant Referee controversies stem from human error rather than technological failure.

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Former Premier League referee Mike Burley contends that recent Video Assistant Referee controversies stem from human error rather than technological failure. He argues that officials struggle to interpret complex rules and manage pressure, despite the system's technical accuracy. This perspective shifts blame from the hardware to the personnel operating it, highlighting a critical disconnect between advanced decision-support tools and the human capacity to utilise them effectively under high-stakes conditions in professional sports governance.

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This debate underscores that technology alone cannot solve complex operational challenges; human judgement remains pivotal. You must prioritise critical thinking and ethical decision-making over mere technical proficiency. Professionals in regulatory, legal, or compliance roles should focus on interpreting nuanced guidelines rather than relying solely on automated outputs. Develop resilience under pressure and refine your ability to communicate complex decisions clearly. Smart professionals will invest in training that bridges the gap between data analysis and practical application. Enhance your skills in conflict resolution and procedural fairness. By mastering the human element of decision-support systems, you become indispensable in roles where technology aids but does not replace judgement.

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