Business Insider · 7 Sep, 18:49 · Artificial Intelligence briefing

I coach executives. AI makes their emotional intelligence more valuable, not less.

Business Insider reports that executive coaching reveals artificial intelligence actually amplifies the value of human emotional intelligence rather than diminishing it.

What it means for you ↓ Courses for this story

25–40%salary premium for professionals with applied AI skills

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The briefing

The story
in brief.

What happened, who it affects, and why it landed on our intelligence desk — in plain English, sixty seconds or less.

Business Insider reports that executive coaching reveals artificial intelligence actually amplifies the value of human emotional intelligence rather than diminishing it. As AI handles technical tasks, leaders must increasingly rely on empathy, communication, and interpersonal skills to navigate complex organisational dynamics. The story argues that technological advancement shifts the competitive advantage towards human-centric capabilities, making emotional intelligence a critical differentiator for senior professionals managing teams in an automated workplace environment.

Employer demand for Leadership skills — indexed growth since 2019
Indicative index of skill mentions in professional job postings for the field this story moves (2019 = 1)

Your move

What this means
for your career.

Every headline redistributes opportunity. Here is who this one rewards — and how to be on the right side of it.

As automation handles routine tasks, your emotional intelligence becomes your primary career differentiator. You must prioritise empathy, active listening, and conflict resolution over technical proficiency alone. This shift benefits people managers, team leads, and anyone in client-facing roles. To stay competitive, actively seek feedback on your interpersonal impact and practice mindful communication. Invest in training that enhances self-awareness and social dynamics. Do not view AI as a replacement for human connection; instead, use it to free up time for deeper relationship building. Your ability to inspire, motivate, and understand colleagues will define your leadership effectiveness in this new landscape.

For this story, the fields that convert it into pay are Leadership, Psychology, Human Resources and AI Strategy — exactly the programmes matched below. The chart shows the indicative salary uplift certified professionals report in each of those fields; every one of them is a click away, from £79, finishing in as few as 20 days.

Indicative salary uplift in the fields matched to this story
Indicative ranges from published continuing-education salary studies, by field — each field is a recommended course below

Matched to this story

Enrol in these
to benefit.

These programmes position you for exactly this shift — online, self-paced, and finishing with a verifiable certificate you can share the day you pass.