The Economic Times · 20 Sep, 07:18 · Finance briefing

India must rethink cross-border payments beyond corridors, put customers first: Deloitte

Deloitte advises India to expand its cross-border payment infrastructure beyond existing bilateral corridors, urging a shift toward a customer-centric model.

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The briefing

The story
in brief.

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Deloitte advises India to expand its cross-border payment infrastructure beyond existing bilateral corridors, urging a shift toward a customer-centric model. The report highlights the need for modernised frameworks that prioritise user experience and efficiency over traditional routing methods. This strategic recommendation aims to enhance the competitiveness of Indian financial services in the global market. For professionals, this signals an impending evolution in international trade finance and digital payment systems, requiring adaptability to new regulatory and technological standards.

Employer demand for Finance and Accounting skills — indexed growth since 2019
Indicative index of skill mentions in professional job postings for the field this story moves (2019 = 1)

Your move

What this means
for your career.

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This shift demands expertise in digital payments, regulatory compliance, and customer experience design. Professionals in fintech, banking, and international trade must now prioritise user-centric product development alongside technical robustness. You should deepen your knowledge of cross-border regulatory frameworks and emerging payment technologies like blockchain or real-time gross settlement systems. Focus on understanding how customer pain points influence infrastructure decisions. Upskill in data analytics to measure payment efficiency and user satisfaction. If you work in finance or technology, position yourself as a bridge between compliance requirements and seamless digital experiences. Proactively engage with projects involving international transaction optimisation to demonstrate strategic value.

For this story, the fields that convert it into pay are Finance and Accounting, AI in Banking, Compliance And Governance and Risk Management Strategies — exactly the programmes matched below. The chart shows the indicative salary uplift certified professionals report in each of those fields; every one of them is a click away, from £79, finishing in as few as 20 days.

Indicative salary uplift in the fields matched to this story
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