Forbes · 7 Oct, 12:09 · Technology briefing

Only 10% Feel In Full Control Of The Technology They Use, New Survey Finds

A recent survey published by Forbes reveals that merely ten per cent of professionals feel they have full control over the technology they utilise in their daily work.

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The briefing

The story
in brief.

What happened, who it affects, and why it landed on our intelligence desk — in plain English, sixty seconds or less.

A recent survey published by Forbes reveals that merely ten per cent of professionals feel they have full control over the technology they utilise in their daily work. This statistic highlights a significant disconnect between users and the digital tools integrated into modern workplaces. The findings suggest widespread uncertainty regarding how these systems operate, impacting confidence and efficiency. For the average worker, this lack of agency indicates a growing dependency on opaque technological processes. The data underscores a critical need for greater transparency and user empowerment within corporate digital ecosystems, pointing to a broader industry challenge in technology adoption and management.

Employer demand for AI Strategy skills — indexed growth since 2019
Indicative index of skill mentions in professional job postings for the field this story moves (2019 = 1)

Your move

What this means
for your career.

Every headline redistributes opportunity. Here is who this one rewards — and how to be on the right side of it.

This statistic signals a pivotal shift in career value. As organisations grapple with low user confidence, professionals who can demystify complex systems become indispensable. You must move beyond passive usage to active understanding. Technical literacy is no longer optional; it is a core competency. Focus on acquiring skills that bridge the gap between human intent and machine execution. Upskill in areas that enhance your ability to manage, audit, and strategically deploy technology. Prioritise courses that teach you to govern digital tools rather than just operate them. By mastering the underlying logic of your workplace technology, you position yourself as a critical asset capable of driving efficiency and mitigating risk in an increasingly automated environment.

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Indicative salary uplift in the fields matched to this story
Indicative ranges from published continuing-education salary studies, by field — each field is a recommended course below

Matched to this story

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