PR Newswire · 24 Sep, 14:00 · Business briefing

Provident Bank Goes Live with MANTL Business and Retail Account Opening Across its 135-Branch Network

Provident Bank has successfully deployed MANTL’s digital account opening solutions for both business and retail customers across its entire 135-branch network.

What it means for you ↓ Courses for this story

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The briefing

The story
in brief.

What happened, who it affects, and why it landed on our intelligence desk — in plain English, sixty seconds or less.

Provident Bank has successfully deployed MANTL’s digital account opening solutions for both business and retail customers across its entire 135-branch network. This integration enables seamless, end-to-end digital onboarding, replacing traditional manual processes with automated workflows. The move signifies a strategic shift towards omnichannel banking, allowing customers to initiate applications in-branch or online while maintaining regulatory compliance. By standardising this technology nationwide, the bank aims to enhance operational efficiency, reduce processing times, and improve the overall customer experience through modernised digital infrastructure.

Employer demand for AI in Banking skills — indexed growth since 2019
Indicative index of skill mentions in professional job postings for the field this story moves (2019 = 1)

Your move

What this means
for your career.

Every headline redistributes opportunity. Here is who this one rewards — and how to be on the right side of it.

This shift signals that legacy banking roles are rapidly evolving. If you work in financial services, manual processing skills are becoming obsolete; automation and digital workflow expertise are now essential. Professionals in operations, compliance, and customer experience must understand how to manage hybrid digital-physical journeys. You should focus on mastering digital transformation strategies and regulatory technology. Upskill in process automation and data integration to remain relevant. If you are in IT or product management, learn how to implement scalable onboarding solutions. For career advancement, demonstrate your ability to bridge technical capabilities with customer-centric design. Prioritise training in digital banking ecosystems to future-proof your role against increasing industry automation.

For this story, the fields that convert it into pay are AI in Banking, Project Management, Compliance And Governance and Digital Marketing — exactly the programmes matched below. The chart shows the indicative salary uplift certified professionals report in each of those fields; every one of them is a click away, from £79, finishing in as few as 20 days.

Indicative salary uplift in the fields matched to this story
Indicative ranges from published continuing-education salary studies, by field — each field is a recommended course below

Matched to this story

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to benefit.

These programmes position you for exactly this shift — online, self-paced, and finishing with a verifiable certificate you can share the day you pass.